Facebook Friday App Review – Get Satisfaction

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The Get Satisfaction app for lets your fans post feedback, questions, ideas, reviews etc to your Facebook Page.

One of the best things about this app is the way it deals with questions from fans. If someone posts a news question, it will first check to see if anyone else has posted a similar question before creating a new topic. This is a real time saver for customer service teams using the app.

All correspondences are saved to the Get Satisfaction servers for easy retrieval. There’s also an analytics package and a facility for adding banner graphics to promote your brand.

All-in-all it’s a great app for soliciting feedback. Prices range from $19 to $99 per month.

Find out more here.

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